The way I help people...

The way I help people...

The way I help people resolve conflicts involves me meeting privately with each person beforehand then getting together for discussion. The pre-mediation meetings of about an hour each allow you to tell me your side of the conflict and I decide if mediation would be of any help. If we all agree to proceed, we set a neutral place and agreeable time to get together.
The mediation itself consists of me talking about how the discussion will proceed. You start by each stating your positions.
Then I ask questions and have you direct your responses to each other. These questions will be about how you feel about the conflict, and we’ll delve into your deeper feelings.
I’ll be looking for empathy and greater understanding as a basis to begin looking for agreeable solutions.
I’ll be in charge of the process, but you will control the outcome. Come prepared to listen in a way you haven’t listened before.
The process can be powerful and immensely rewarding.